This is why you Shouldn’t add a Full Stop when Texting

Communication by text is something you most probably do on a daily basis, but did you know psychologists have found that adding a full stop (period) can have quite an impact on how your message is perceived?

Here at the Meetology Lab our passion is the psychology of exceptional social skills – face-to-face interaction – but, this week I want to focus on texting as research suggests there is one thing that you can add to a text message which has been shown to impact, potentially negatively, the way it is interpreted.

This week’s insight comes from the U.S. from researchers at the University of Binghampton in New York State and it relates to how a full stop (I think Americans call it a period) affected how the text was interpreted. According to the research texts with full stops were seen as written with a lot more irritation and perceived as slightly more aggressive.

Interestingly it doesn’t happen in typed or written letters but, when it came to texting, a short answer with a full stop was seen as written with more irritation.

Have a think how you send – or indeed interpret messages – and keep an eye open to see if this week’s strikes a chord with you too.

Please don’t forget to share this week’s insight and I’ll be back in a week’s time with some more meetology® – exploring the fascinating psychology powering exceptional people skills.

See you next week, until then take care,

Jonathan

Jonathan Bradshaw
Founder
The Meetology® Lab

References

Gunraj, D. N., Drumm-Hewitt, A. M., Dashow, E. M., Upadhyay, S. S. N., & Klin, C. M. (2016). Texting insincerely: The role of the period in text messaging. Computers in Human Behavior55, 1067-1075.

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2018-05-22T16:33:29+00:00

About the Author:

Jonathan Bradshaw presents and trains internationally on the fascinating psychology powering exceptional interpersonal communication. He is Founder of the Meetology® Lab and leads the company’s team of behavioral psychologists in collating and sharing cutting-edge research on exceptional people skills. As an experienced and engaging keynote speaker Jon has presented at conferences and business events in over 30 countries and is an award-winning columnist and blogger. Learn more about him speaking at your next event via www.meetology.com or connect with him on Twitter and LinkedIn.