This week’s Meetology® Minute is going to be especially relevant to you if you manage or lead a team and want them to perform at their very best.
It is obvious that the interpersonal communication that goes on within a team is quite complex, but there is one behaviour that is critical for improved interaction – honest feedback and open discussion. This week I want to introduce you to something that you need to introduce if you want your team to have the confidence to interact in this way – and it is called ‘psychological safety’.
In practice what psychological safety allows is an environment where people feel they can tell the truth, express their opinions and even criticise others without the fear of short or long-term negative ramifications.
So, how do you create this productive environment?
Well, it isn’t necessarily easy as it is not an exact science, it may take time as you’ll need to prove that feedback is genuinely welcomed. One idea would be to start by sharing your vision and exactly what you are trying to encourage. This in itself will be useful but then you’ll have to prove it in practice too which may result in thanking your team for their input, avoiding any instant and potentially negative reaction to comments you may not wish to hear and building on suggestions that are given rather than dismissing them.
Creating psychological safety isn’t easy, but by exploring how others have created it and testing what works for you, you will be encouraging a fertile space for maximised group interaction and performance.
I hope this is useful and I’ll be back next week with some more meetology® – helping you thrive professionally and personally by making people skills one of your superpowers
Have a good 7 days,
No specific references this week.